IBM Support

PI46431: CANNOT INSERT JPG OR PNG PICTURES WHOSE FILENAME HAS UMLAUT CHARACTERS IN IT.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Steps to replicate:
    ==============
    1.> In any test Module, click on Insert - Picture and browse to
    a JPG or PNG picture file whose filename contains
    umlaut character(s) in it.
    2.> Click on OK. You'd notice that the picture isn't inserted
    and instead a message stating the file could not be imported is
    displayed.
    

Local fix

  • You can try the following:
    1.> Rename the JPG or PNG file(s) so that they don't contain any
    umlaut characters.
    2.> If feasible, save the JPG or PNG files which have umlaut
    characters in them as BMP and then insert it in the DOORS
    Module.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Cannot insert JPG or PNG pictures whose filename has umlaut  *
    * characters in it                                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This has been resolved in the DOORS 9616 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI46431

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    940

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-08-06

  • Closed date

    2016-03-29

  • Last modified date

    2016-03-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.4

Reference #: PI46431

Modified date: 29 March 2016