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PI45393: PRODUCTS USING RATIONAL COMMON LICENSING MAY NOT PROPERLY HANDLE TEMPORARY LOSS OF COMMUNICATIONS WITH THE LICENSE SERVER.

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APAR status

  • Closed as program error.

Error description

  • A product using IBM Rational Common Licensing (RCL) may
    unexpectedly exit and/or display previously unseen errors on
    loss of communications with the license server. This will
    usually occur after the product has been updated to its latest
    release.
    
    A new version of the license library incorrectly processed
    application "callback" code to handle loss of communication with
    the license server. In these cases, default behavior was being
    applied, which can include:
    - Error dialogs from the FlexNet Publisher -- the underlying
    license library.
    - Application terminates without warning after displaying the
    above message.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * RCL Client Library Consumers who use License Heartbeats on   *
    * Windows                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When a RCL Client Library Consumer uses Heartbeat APIs,      *
    * manual or automatic, for keeping a check on the availability *
    * of the license server, the consumer application may stop     *
    * working after a period when disconnected from the network    *
    * due to popup of a LostLicense dialog.                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The problem has been fixed in RCL client library version 8149.
    The consumer applications will see the expected Flex pop up
    message from the Check-out API.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI45393

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-07-21

  • Closed date

    2015-09-28

  • Last modified date

    2015-09-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI45393

Modified date: 28 September 2015