IBM Support

PI44988: SOME OPERATIONS CAN LEAD DOORS WINDOWS TO GO INTO THE BACKGROUND AND BRING OTHER APPLICATION WINDOWS TO THE FOREFRONT.

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APAR status

  • Closed as program error.

Error description

  • It is observed that when performing some steps in a DOORS
    session, the windows related to DOORS can go into the background
    and bring any other application (that is also open) into the
    forefront. This behavior has been seen even with DOORS 9.6.1.3
    Client.
    
    Sample Steps:
    ===========
    1.> Lets have some application open and keep that application
    maximized (say open a new blank Microsoft Word document and keep
    this window open)
    2.> Launch DOORS and don't maximize the DOORS DB Explorer
    window, let it remain in the default size that it opens up.
    3.> Right click on the root of DB Explorer -- properties --
    Login -- Export users/groups list
    4.> You'd notice that the Word document which is maximized is in
    the background, followed by DOORS DB Explorer window, Properties
    General window and lastly "Export users/groups list" window is
    at the forefront
    5.> Provide a path to the users export file and click on Export
    Users button.
    6.> As soon as you click on the "Export Users" button, you'd
    notice that the windows related to the DOORS DB Explorer and the
    Properties General windows are no longer seen
    
    Even after we click on OK button on the export finished window,
    those two background windows of DOORS are not seen.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Some operations can lead DOORS windows to go into the        *
    * background and bring other application windows to the        *
    * forefront.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This has been resolved in the DOORS 9616 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI44988

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    960

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-07-15

  • Closed date

    2016-03-29

  • Last modified date

    2016-03-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.6

Reference #: PI44988

Modified date: 29 March 2016