IBM Support

PI44977: PERFORMANCE MODELER IS NOT RECOVERABLE ONCE TIMED OUT AND IDLE FOR 3 HOURS OR MORE.

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APAR status

  • Closed as program error.

Error description

  • Performance Modeler will timeout if left idle, and can recover
    gracefully including unsaved work. However if left idle for 3
    hours or more, errors are thrown and unsaved data input is lost.
    Error thrown is:  An error occurred while preparing for import.
    com.ibm.cognos.TM1Exception: SystemServerConnectionInvalid.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos TM1 10.2.2 FP4                         *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI44977

  • Reported component name

    TM1 PERFORM MOD

  • Reported component ID

    5724W49PF

  • Reported release

    A22

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-07-15

  • Closed date

    2015-09-16

  • Last modified date

    2015-09-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 PERFORM MOD

  • Fixed component ID

    5724W49PF

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Performance Modeler

Software version: 10.2.2

Reference #: PI44977

Modified date: 16 September 2015