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PI43593: PARSING LMUTIL ISSUES IN ART AGENT MAY LEAD TO USAGE DATA LOSS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When collecting license usage data using the IBM Rational
    License Key Server Administration and Reporting Tool Agent, the
    collected usage data may be inaccurate if unexpected areas of
    the "lmutil" utility output contain spaces.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users using JTS products and/or having users logged into the *
    * License Server log file with one or more spaces in their     *
    * names                                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If a License Server log file contains a user name with       *
    * spaces and/or a JazzToken entry, the LMUTIL based            *
    * reconciliation of missing check-ins fails to work correctly. *
    * This leads to inaccurate reports.                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Upgrade to RLKS Administration and Reporting Tool 8.1.4.8
    iFix01.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI43593

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-23

  • Closed date

    2015-07-02

  • Last modified date

    2015-07-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI43593

Modified date: 02 July 2015