IBM Support

PI42228: SCRIPT ERROR WHEN ACCESSING SYSTEM REQUIREMENTS FROM IBM RATIONAL DOORS CLIENT - HELP - WELCOME SCREEN PAGE.

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APAR status

  • Closed as Permanent restriction.

Error description

  • A Script Error "An error has occured in the script on this
    page." is displayed when accessing System Requirements from the
    IBM Rational DOORS Client - Help - Welcome Screen page.
    
    Steps to replicate:
    ===========
    1. Help >Welcome page
    2. Click "Proceed" in Support and Training section.
    3. Click  "Proceed" in System Requirements.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users.                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The IBM web-site referenced by DOORS is not displaying       *
    * correctly.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This is actually a problem with the IBM web-site referenced by
    DOORS, not a functional defect in the product itself.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI42228

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    952

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-02

  • Closed date

    2015-07-07

  • Last modified date

    2015-07-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Rational DOORS

Software version: 9.5.2

Reference #: PI42228

Modified date: 07 July 2015