IBM Support

PI41702: CAN'T INSERT A "," (COMMA) IN TM1 WEB 10.2.2 FROM THE NUMERIC KEYPAD WHEN LANGUAGE SETTINGS ARE DEFINED AS SPANISH (URUGUAY).

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APAR status

  • Closed as program error.

Error description

  • End users receive the following error message when they try to
    input a "," (comma)  from the numeric keypad in a cell in TM1
    Web client with all the default language settings as Spanish
    (Uruguay). TM1 tries to switch to "."   . This behavior does not
    occur in TM1 Web 10.1.1 (IIS).
    
    Error message (in Spanish):
    "[AVISO]
    El valor que ha introducido no es válido.
    
    Si está intentando entrar un valor numérico:
    Utilice ',' como separador decimal y '.' como separador de
    millares.
    
    Si está intentando entrar un valor de fecha y hora:
    Entre una fecha en el formato de fecha corto correspondiente a
    su entorno local.
                      [Aceptar]"
    
    Error message (in English):
    "[WARNING]
    The value you entered is not valid.
    
    If you are trying to enter a numeric value:
    Please use ',' as the decimal separator and '.' as the thousand
    separator.
    
    If you are trying to enter a Date Time value:
    Please enter a date in the short date format corresponding to
    your locale.
                      [OK]"
    

Local fix

  • 1) Insert the "," (comma) from the keyboard
    2) Switch the keyboard settings to Spanish (Uruguay)/ keyboard
    Portuguese (Brazilian ABNT2)
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos TM1 10.2.2 Fix Pack 5                  *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI41702

  • Reported component name

    TM1 WEB

  • Reported component ID

    5724W49WB

  • Reported release

    A22

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-05-25

  • Closed date

    2016-03-04

  • Last modified date

    2016-03-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 WEB

  • Fixed component ID

    5724W49WB

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Web

Software version: 10.2.2

Reference #: PI41702

Modified date: 04 March 2016