IBM Support

PI41352: RIT TESTS RUN FROM RATIONAL QUALITY MANAGER (RQM) FAIL WITH "[ERROR] [CRRIT8317E] UNABLE TO OBTAIN A VALID LICENSE KEY"

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APAR status

  • Closed as program error.

Error description

  • If IBM Rational Integration Tester Agent (RIT-Agent) is
    installed with PVU licensing it is not possible to run tests
    from:
    RQM
    RTCP Scheduling
    Local RunTests
    The error message returned is:
    [Error] [CRRIT8317E] Unable to obtain a valid license key; use
    Installation Manager (Manage Licenses) to specify the location
    of a
    floating license server or to import a product Activation Kit.
    0 tests executed
    RunTests:
    JVM terminated. Exit code=64
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users of Rational Integration Tester who use a processor *
    * value unit (PVU) license type,                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When a Rational Integration Tester Agent was installed with  *
    * a processor value unit (PVU) license type, an error could    *
    * occur when the Agent was instructed to run a test if         *
    * licensing was not configured.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix for this issue was provided in version 8.7.0.1 of Rational
    Integration Tester. The agent no longer erroneously attempts to
    obtain a Rational Test Workbench license.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI41352

  • Reported component name

    RATL INTEGRA TE

  • Reported component ID

    5725G79IT

  • Reported release

    860

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-05-19

  • Closed date

    2015-05-19

  • Last modified date

    2015-05-19

  • APAR is sysrouted FROM one or more of the following:

    PI38261

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL INTEGRA TE

  • Fixed component ID

    5725G79IT

Applicable component levels

  • R800 PSN

       UP

  • R801 PSN

       UP

  • R850 PSN

       UP

  • R851 PSN

       UP

  • R860 PSN

       UP

  • R870 PSY

       UP



Document information

More support for: Rational Test Workbench

Software version: 8.6

Reference #: PI41352

Modified date: 19 May 2015