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PI40054: LICENSE REPORT MISMATCHES WHEN REPORTING ON MULTIPLE SERVERS...

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When generating license reports using the IBM Rational License
    Key Server (RLKS) Administration and Reporting Tool (ART) the
    license report may contain incorrect or differing counts:
    - When reporting against multiple servers at the same time (as
    opposed to reports on each individual server)
    - When looking at the graphical reports vs a "comma separated
    value" (csv) format report.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users who have a special character like Grave Accent [`]     *
    * character in the IBM Rational License Key Server log file    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When a special character like Backslash [\] and Grave Accent *
    * [`] character is found in the IBM Rational License Key       *
    * Server log file, the reports generated by IBM Rational       *
    * License Key Server Administration and Reporting Tool will be *
    * incomplete/incorrect.                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Upgrade to IBM Rational License Key Server Administration Agent
    version 8.1.4.8 and IBM Rational License Key Server
    Administration and Reporting Tool version 8.1.4.8. This will
    ensure that data containing special characters will appear in
    the generated reports.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI40054

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-29

  • Closed date

    2015-06-22

  • Last modified date

    2015-06-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI40054

Modified date: 22 June 2015