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PI39174: DOORS: THE 64 BIT CLIENT INSTALLER DOES NOT MAKE ALL NEEDED REGISTRY UPDATES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The DOORS 64 bit client installer doesn't make some crucial
    registry updates and certain legacy client code had not been
    updated either. This could cause some problems such as errors
    when doing an Export from Word to DOORS.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of DOORS COM object (including Word to DOORS           *
    * exporter).                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The DOORS x64 installer was not making the necessary         *
    * registry updates, and was relying on run-time code on the    *
    * DOORS client to fill in the gaps. Unfortunately this code    *
    * would not run if the current user did not have admin access. *
    *                                                              *
    * As such use of DOORS COM objects would fail.                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This is resolved in the 9.6.1.3 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI39174

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    960

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-15

  • Closed date

    2015-06-26

  • Last modified date

    2015-06-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.6

Reference #: PI39174

Modified date: 26 June 2015