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PI36238: IF DATA IS PART OF A WORKING SET, DOORS CLIENT CRASHES IF LINK INFORMATION AND OBJECT TEXT ARE MODIFIED

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • To reproduce:
    - configure DOORS DB to enable communication with DWA
    http://www-01.ibm.com/support/knowledgecenter/SSYQBZ_9.5.2/com.i
    bm.rational.dwa.install.doc/topics/t_setupddbs.html
    - set up and configure DWA
    - create a module in DOORS
    - create 2 objects with Heading and Text
    - create a view and save the module
    - add module to the working sets
    - open module and create a link from one object to the other
    - edit object text of any of the both objects
    - save the module
    
    Expected result:
    - save is successfully
    
    Actual result:
    - DOORS client is crashing with Diagnostic log
    
    
    Workaround:
    - disable generation of link history for that module -> no crash
    - remove module from working set -> no crash
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users.                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If data is part of a working set, client crashes if link     *
    * information and object text are modified.                    *
    *                                                              *
    * Steps to reproduce:                                          *
    * 1. Configure DOORS DB to enable communication with DWA:      *
    * http://www-01.ibm.com/support/knowledgecenter/SSYQBZ_9.5.2/c *
    * om.ibm.rational.dwa.install.doc/topics/t_setupddbs.html      *
    * 2. Set up and configure DWA                                  *
    * 3. Create a module in DOORS                                  *
    * 4. Create 2 objects with Heading and Text                    *
    * 5. Create a view and save the module                         *
    * 6. Add module to the working sets                            *
    * 7. Open module and create a link from one object to the      *
    * other                                                        *
    * 8. Edit object text of any of the both objects               *
    * 9. Save the module                                           *
    *                                                              *
    * DOORS client is crashing with Diagnostic log                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Workaround:
    * Disable generation of link history for that module -> no crash
    * Remove module from working set -> no crash
    

Problem conclusion

  • Fixed in DOORS 9.6.1.2
    

Temporary fix

Comments

  • Also available in DOORS 9.6.0.3
    

APAR Information

  • APAR number

    PI36238

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-04

  • Closed date

    2015-04-08

  • Last modified date

    2015-04-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PI36238

Modified date: 08 April 2015