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PI35078: RUNNING DOORS WEB ACCESS INTEROP ON RED HAT ENTERPRISE LINUX 6.6 FAILS WITH UNDEFINED SYMBOL: _XGETREQUEST

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APAR status

  • Closed as unreproducible.

Error description

  • Environment: Red Hat Enterprise Linux 6.6.
    
    Issue: Running DOORS Web Access Interop on Red Hat Enterprise
    Linux 6.6 fails with error: undefined symbol: _XGetRequest
    
    Steps to replicate the issue:
    1.> On a RHEL 6.6 Server machine, install DOORS Web Access
    Interop.
    2.> Start Interop.
    
    Expected Results: Interop starts
    
    Actual Results: Interop fails to start with error: symbol lookup
    error: /lib/libXext.so.6: undefined symbol: _XGetRequest
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * This issue affects DWA users on Redhat Linux 6               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Running DOORS Web Access Interop on Red Hat Enterprise       *
    * Linux 6.6 fails with error: undefined symbol: _XGetRequest   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This issue is resolved in DOORS 9.6.1.7
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI35078

  • Reported component name

    TLOGIC DOORS WE

  • Reported component ID

    5724V97WA

  • Reported release

    960

  • Status

    CLOSED UR3

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-02-16

  • Closed date

    2016-12-20

  • Last modified date

    2016-12-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS WE

  • Fixed component ID

    5724V97WA

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.6

Reference #: PI35078

Modified date: 20 December 2016