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PI33467: UNABLE TO CREATE LINKS FROM RQM/RTC ARTIFACTS TO DOORS ARTIFACTS, WHEN DWA IS CONFIGURED TO USE DEFAULT PORTS - 80 OR 443

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APAR status

  • Closed as program error.

Error description

  • When creating a link from an artifact in RQM to an artifact in
    DOORS, creation of the back link fails with the following error:
    
    "Error accessing
    https://<serverName>:<portNo>/dwa/rm/urn:rational::<DB/Module/Ob
    ject details>: Internal Server Error"
    
    To recreate:
    
     - In RQM create a link from a Test Case to a DOORS object
     - Perform a save
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users and environments affected                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Unable to create back link to RQM/RTC when using ports 80 or *
    * 443                                                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • This is resolved in the 9.6.1.3 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI33467

  • Reported component name

    TLOGIC DOORS WE

  • Reported component ID

    5724V97WA

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-01-26

  • Closed date

    2015-06-26

  • Last modified date

    2015-06-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS WE

  • Fixed component ID

    5724V97WA

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PI33467

Modified date: 26 June 2015