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PI32476: CORRUPT DATA IN LICENSE CONFIGURATION MAY CAUSE LICENSE KEY ADMINISTRATOR TO FAIL.

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APAR status

  • Closed as Permanent restriction.

Error description

  • IN cases where the license server configuration contains corrupt
    data, the license key administrator may fail on startup or when
    attempting to change the license configuration.
    
    The invalid configurations include, but are not limited to:
    - multiple @ characters in a single server name:
       27000@@server1 instead of 27000@server1
    - Incorrect/out-of-range "sequence numbers" in the windows
    registry key used as the LKAD internal server list.
    

Local fix

  • Resolving the issue cannot be done within the license key
    administrator itself. TO correct the problem the registry values
    that control Rational Common licensing have to be removed and
    (correctly) recreated.
    
    TO do that:
    1) Remove the following values from
    HKLM\SOFTWARE\[Wow6432Node\]Flexlm License Manager
        RATIONAL_LICENSE_FILE
        IBMRATL_LICENSE_FILE
        TELELOGIC_LICENSE_FILE
    2) Remove the following registry key completely
        HKLM\SOFTWARE\[Wow6432Node\]Rational
    Software\Licensing\8.0\Server List
    3) Reconfigure licenses using the License Key administor. This
    can be accomplished on the command line by running a command
    similar to:
        licadmin8 -s
    27000@server1;27000@triad1-1,27000@triad1-2,27000@triad1-3
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Licenses Administrators and/or other users who use License   *
    * Key Administrator                                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If the license server configuration done via License Key     *
    * Administrator (LKAD) gets corrupted via any means, LKAD may  *
    * fail to launch.                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This is a permanent limitation in License Key Administrator. If
    such a situation occurs, follow the steps mentioned in the
    Technote# 1966985
    (http://www-01.ibm.com/support/docview.wss?uid=swg21966985).
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI32476

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-01-09

  • Closed date

    2015-09-28

  • Last modified date

    2015-09-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI32476

Modified date: 28 September 2015