IBM Support

PI29506: ADMINISTRATION AND REPORTING TOOL CANNOT REPORT AGAINST RATIONAL TEST WORKBENCH AND VIRTUALIZATION SERVER

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APAR status

  • Closed as program error.

Error description

  • When attempting to generate token license usage reports against
    IBM Rational Test Workbench or IBM Rational Test Virtualization
    Server, report generation fails with one of the following
    messages:
    "Sorry, no data was found"
    or
    "CRALUR0008I :- No token usage information is available for the
    selected parameters."
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users using versions older than RLKS ART 8145 will be unable *
    * to create usage reports for RATIONAL TEST WORKBENCH AND      *
    * VIRTUALIZATION SERVER                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Users will using versions older than 8145 will not be able   *
    * to see Rational Test Vitualization Server and Rational Test  *
    * Workbench in the product listing and therefore will not be   *
    * able to create reports for these products.                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade RLKS Agent and RLKS ART to version 8.1.4.5           *
    ****************************************************************
    

Problem conclusion

  • This issue has been fixed in RLKS Administration and Reporting
    Tool version 8.1.4.5
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI29506

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-11-12

  • Closed date

    2014-12-22

  • Last modified date

    2014-12-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI29506

Modified date: 22 December 2014