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PI28712: DOORS 9.6 FAILS TO LOAD WHEN LICENSE ENVIRONMENT VARIABLE IS LARGE (700+ CHARACTERS)

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Set the license environment variable to a large value
    i.e. repeat save sever details
    19353@server1,19353@server1.......
    Largest value that can be set is 2048 characters
    Run DOORS client
    Client fails to load with "DOORS has stopped working. Close
    Program" error
    
    Workaround: set license environment variable to a shorter value.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users and environments affected                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * DOORS 9.6 fails to load when the license environment         *
    * variable is large (700+ characters)                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • DOORS has been built with a new version of the Rational Common
    Licensing (version 8.1.4.4 iFix 02)
    The new RCL component has a fixed the issue with the license
    environment variable.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI28712

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    960

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-10-30

  • Closed date

    2014-12-05

  • Last modified date

    2014-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.6

Reference #: PI28712

Modified date: 05 December 2014