IBM Support

PI27939: CUSTOMER CANNOT MAKE CHANGES TO PMHUB ADMIN PANEL AS THEY GET REJECTED BY THE SERVER.

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APAR status

  • Closed as program error.

Error description

  • When customer makes changes to PMHUB objects such
    as:??com.ibm.ba.pm.resource.apns.dictionary?com.ibm.ba.pm.resour
    ce.mobile.dictonary?com.ibm.ba.resource.security.dictonary?com.i
    bm.ba.pm.resource.session.dictonary?com.ibm.ba.pm.resource.tm1.d
    ictonary??They
    are not retained. Nothing is shown in the web page?When running
    Fiddler trace I can see a following error:??The server
    encountered an internal error that prevented it from fulfilling
    this
    request.</u></p><p><b>exception</b>?<pre>java.lang.NullPointerEx
    ception?com.ibm.ba.pm.admin.DictionaryHandler.generatePUTRespons
    e(DictionaryHandler.java:282)?com.ibm.ba.pm.service.rest.resourc
    es.PMResourceBase.executeHandlers(PMResourceBase.java:575)?com.i
    bm.ba.pm.service.rest.PMResourceRunner.processRequest(PMResource
    Runner.java:95)??There
    are also errors in PMHub but i am not sure how to interpret
    those as at least some of them only seem to have to do with
    L4J??15:34:54.120   ERROR
    com.ibm.ba.pm.service.configuration.PMConfigAdminTracker  -
    addingService: com.ibm.ba.pm.service_1.1.1.P20140613-1101
    [31]?15:34:54.151   ERROR
    com.ibm.ba.pm.service.configuration.PMConfigAdminTracker  -
    Managed Service Registered: confAdmin null?false?15:34:56.055
    ERROR com.ibm.ba.pm.service.configuration.PMConfigAdminTracker
    - addingService: com.ibm.ba.pm.ngtm1.api_1.0.1.P20140613-1128
    [35]?15:34:56.055   ERROR
    com.ibm.ba.pm.service.configuration.PMConfigAdminTracker  -
    Managed Service Registered: confAdmin null?false?15:34:56.304
    ERROR com.ibm.ba.pm.service.configuration.PMConfigAdminTracker
    - addingService: com.ibm.ba.pm.service.tm1_1.0.1.P20140613-1128
    [41]?15:34:56.304   ERROR
    com.ibm.ba.pm.service.configuration.PMConfigAdminTracker  -
    Managed Service Registered: confAdmin null?false?15:34:56.928
    ERROR com.ibm.ba.pm.service.log.slf4j.Activator  - Could not
    bind a reference of component com.ibm.ba.pm.service.tm1. The
    reference is: Reference[name = ITM1CellsetService, interface =
    com.ibm.ba.pm.service.tm1.api.ITM1CellsetService, policy =
    dynamic, cardinality = 0..n, target = null, bind = open, unbind
    = close]
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to TM1 10.2 RP2 FP2                                  *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI27939

  • Reported component name

    TM1 OPS CONSOLE

  • Reported component ID

    5724W49OC

  • Reported release

    A20

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-10-17

  • Closed date

    2014-12-19

  • Last modified date

    2014-12-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 OPS CONSOLE

  • Fixed component ID

    5724W49OC

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Operations Console

Software version: 10.2

Reference #: PI27939

Modified date: 19 December 2014