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PI27555: "FAILED ADD ROLES TO UNKOWN USER" ERROR WHEN ADDING MULTIPLE ACTIVE DOMAIN USERS INTO RTCP

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APAR status

  • Closed as program error.

Error description

  • After enabling domain level security in RTCP, there is no
    problems to add domain users without domain indicator to user
    roll control. But for other domain users, like "corpnz\mxxxxxx",
    RTCP gives an error message "Failed add roles to unkown user" in
    a dialog box.
    
    RTCP does not accept a user name with domain indication, like
    "corpnz\mxxxxxx" or "mxxxxxx@corpnz", no matter the AD user is
    in current domain or any other domains
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users of Domain Level Security in Rational Test Control  *
    * Panel                                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If Rational Test Control Panel is configured to authenticate *
    * users against an Active Directory domain, then, when a       *
    * Rational Test Control Panel administrator adds a user to a   *
    * role for a Rational Test Control Panel domain (with          *
    * domain-level security turned on), the administrator must     *
    * type in that user's AD logon name.  In this case, where all  *
    * users are authenticated against a single AD domain, only the *
    * username must be entered.  However, if users are             *
    * authenticated against multiple AD domains, then the          *
    * administrator must enter the username in the form            *
    * DOMAIN\username so that the correct AD domain is identified. *
    *                                                              *
    * However, the addition of a user to a role failed when the    *
    * DOMAIN\username form was used, because the process expected  *
    * only a username.  This problem means that it is not possible *
    * to add roles to users when more than one Active Directory    *
    * domain is being used for authentication.                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This problem was resolved in version 8.6.0.2 of Rational Test
    Control Panel and usernames can now be entered in the
    DOMAIN\username form when adding them to roles.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI27555

  • Reported component name

    RATL TEST VIRT

  • Reported component ID

    5725G9400

  • Reported release

    860

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-10-14

  • Closed date

    2015-01-02

  • Last modified date

    2015-01-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL TEST VIRT

  • Fixed component ID

    5725G9400

Applicable component levels

  • R800 PSN

       UP

  • R801 PSN

       UP

  • R850 PSN

       UP

  • R851 PSN

       UP

  • R860 PSY

       UP



Document information

More support for: Rational Test Virtualization Server

Software version: 8.6

Reference #: PI27555

Modified date: 02 January 2015