IBM Support

PI26039: TM1 SERVER CRASH - GETCUBEINDEX(VOID)

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APAR status

  • Closed as program error.

Error description

  • TM1 Server is crashing frequently, and at random.  Stack
    contains the
    following:??TM1Server!TM1Element::GetCubeIndex(void)?TM1Server!d
    bstgInitializeAxesConsolidationData?TM1Server!dbstgCalculateAxes
    Consolidations?TM1Server!dbstgCreate?TM1Server!StargateCatalog::
    CreateStargate?TM1Server!StargateCatalog::GetStargate?TM1Server!
    dbcubConsolidate?TM1Server!dbcubGetRealble?TM1Server!TM1CubeImpl
    ::GetRealEval
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to TM1 10.2 RP2 FP2                                  *
    ****************************************************************
    

Problem conclusion

  • This issue has been reviewed and sent for investigation and reso
    lution.  The current target is to have it addressed in 10.2.2 Fi
    x Pack 2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI26039

  • Reported component name

    TM1 SERVER

  • Reported component ID

    5724W49SE

  • Reported release

    A22

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-09-18

  • Closed date

    2014-12-19

  • Last modified date

    2014-12-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 SERVER

  • Fixed component ID

    5724W49SE

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Server

Software version: A22

Reference #: PI26039

Modified date: 19 December 2014