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PI25824: REPORTS GENERATED BY THE LICENSE KEY SERVER ADMINISTRATION AND REPORTING TOOL MAY NOT CONTAIN ALL DESIRED USERS.

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APAR status

  • Closed as program error.

Error description

  • When generating user-based license reports using the IBM
    Rational License Key Server Administration and reporting tool,
    reports that would return a large number of users may not
    contain all the users who had license transactions during the
    desired period.
    
    Currently the Jazz Team Server (JTS) Lifecycle Query Engine
    (LQE) is used as the backing repository for jicense usage data.
    This engine has a maximum configured number of items to return
    in a query. In the ART console host, this 'Query result set
    limit' is set at 15,000. If a query would return more than
    15,000 items, the engine will only return 15,000 items, and will
    not indicate that this is a partial result set.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users trying to get reports in ART for large duration of for *
    * large product selection will see truncated data in the       *
    * reports.                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Users trying to get reports in ART for large duration of for *
    * large product selection will see truncated data in the       *
    * reports. There is also no indication to the user that he is  *
    * seeing truncated data.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to RLKS Administration and Reporting tool version    *
    * 8.1.4.5.                                                     *
    ****************************************************************
    

Problem conclusion

  • This issue has been fixed in RLKS Administration and Reporting
    Tool version 8.1.4.5.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI25824

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-09-16

  • Closed date

    2014-12-22

  • Last modified date

    2014-12-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 7.1.1

Reference #: PI25824

Modified date: 22 December 2014