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PI24522: IF WE HOVER OVER THE LINK TO DOORS SHOWN IN CQ WEB, IT ONLY DISPLAYS A BLANK PAGE.

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APAR status

  • Closed as program error.

Error description

  • If we hover over the link to DOORS shown in CQ Web, it only
    displays a blank page.
    
    
    Behavior is consistently reproducible on both the VMs.
    Following error followed by stacktrace is seen in localhost log
    (server/logs).
    =====================================
    Aug 21, 2014 1:54:51 AM
    org.apache.catalina.core.ApplicationDispatcher invoke
    SEVERE: Servlet.service() for servlet jsp threw exception
    org.apache.jasper.JasperException: Unable to compile class for
    JSP:
    
    An error occurred at line: 85 in the jsp file:
    /WEB-INF/jsp/rm/ui/preview/v1/oslcV1LinkRenderingRequirementView
    .jsp
    OslcV2LinkRenderingRequirementViewDefinition.IS_SOFT_DELETED
    cannot be resolved to a type
    82: <body>
    83:
    84: <dwa-common:model var="isReadable" modelItemKey="<%=
    OslcV1LinkRenderingRequirementViewDefinition.IS_READABLE %>"/>
    85: <dwa-common:model var="isSoftDeleted" modelItemKey="<%=
    OslcV2LinkRenderingRequirementViewDefinition.IS_SOFT_DELETED
    %>"/>
    86:
    87:     <%
    88:         // pre-defined globalised titles
    
    Stacktrace:
    =====================================
    
    Steps to reproduce:
    
    DOORS/DWA - 9.6
    CQ - 7.1.2.10
    
    
    1. Configure Cross Server Communication between DOORS and QC
    2. Go to DOORS Object, create an implemented by link to a CQ
    record
    3. Open the CQ record on CQ Web and hovering on the DOORS Links
    would give you a blank page. If you click on the link the, it
    does take you to the correct Object in DOORS.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users and environments affected                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If we hover over the link to DOORS shown in ClearQuest Web,  *
    * it only displays a blank page                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • Fix the reference to the correct constants definition.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI24522

  • Reported component name

    TLOGIC DOORS WE

  • Reported component ID

    5724V97WA

  • Reported release

    960

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-25

  • Closed date

    2014-12-05

  • Last modified date

    2014-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS WE

  • Fixed component ID

    5724V97WA

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.6

Reference #: PI24522

Modified date: 05 December 2014