IBM Support

PI24432: TM1 10.2.2/RHEL PERFORMANCE MODELER AND TM1 APPS UNUSABLE WITH SUN JRE

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APAR status

  • Closed as program error.

Error description

  • Using a very simple TM1 10.2.2 RHEL environment we encounter the
    following problems    1 - Performance Modeler throws an 'Invalid
    application definition format.' error when you try to create a
    new approval application. This problem seems to be documented
    here:
    http://eclient.lenexa.ibm.com:9082/search?fetch=source/TechNote/
    1650348.
    We can resolve this problem downloading the xerces binary
    distribution for java - Xerces-J-bin.2.11.0.zip, extracting and
    copying the xercesImpl.jar and xml-apis.jar files to the
    <TM1_install>/webapps/pmpsvc/WEB-INF/lib folder.     2 -
    However, after implementing the solution in problem 1, we see
    the following error when we try to open TM1 App Web (by clicking
    on a node in the workflow): HTTP Status 500 - Could not
    instantiate parser org.apache.xerces.parsers.SAXParser:
    java.lang.ClassNotFoundException    Using RHEL 6 with Windows 7
    client. JRE is JAVA_HOME=/usr/java/jre1.7.0_60 (Sun JRE).
    Either we are missing some critical instructions for configuring
    the JRE for TM1 Apps or Performance Modeler/TM1 Apps does not
    work out of the box on Linux.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to TM1 10.2 RP2 FP2                                  *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI24432

  • Reported component name

    TM1 PERFORM MOD

  • Reported component ID

    5724W49PF

  • Reported release

    A22

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-21

  • Closed date

    2014-12-19

  • Last modified date

    2014-12-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 PERFORM MOD

  • Fixed component ID

    5724W49PF

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Performance Modeler

Software version: 10.2.2

Reference #: PI24432

Modified date: 19 December 2014