IBM Support

PI24303: LICENSES CHECKED IN BY SERVER SHUTDOWN OPERATIONS MAY NOT BE PROPERLY HANDLED BY THE ADMINISTRATION AND REPORTING TOOL

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • When data is collected by the IBM Rational License Key Server
    (RLKS) Administration and Reporting Tool (ART),  licenses that
    are checked in as part of a server restart operation may not be
    marked as no longer in use by the ART. This can lead to license
    reports listing a license in use that is actually no longer in
    use.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users may get incorrect reports for lingered licenses ( such *
    * as ClearCase and Jazz products ), if the license server has  *
    * been shutdown in the duration for which the report is        *
    * created.                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Users may get incorrect reports for lingered licenses ( such *
    * as ClearCase and Jazz products ), if the license server has  *
    * been shutdown in the duration for which the report is        *
    * created.                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to RLKS Administration and Reporting tool version    *
    * 8.1.4.5.                                                     *
    ****************************************************************
    

Problem conclusion

  • This issue has been fixed in RLKS Administration and Reporting
    Tool version 8.1.4.5.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI24303

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-20

  • Closed date

    2014-12-22

  • Last modified date

    2014-12-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI24303

Modified date: 22 December 2014