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PI24300: ADMINISTRATION AND REPORTING TOOL REPORT ACCURACY MAY SUFFER IF SERVER FAILS TO LOG LICENSE TRANSACTIONS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When using the IBM Rational License Key Server (RLKS)
    Administration and Reporting Tool, license usage report accuracy
    may suffer if the license server fails to log transactions in
    the server debug logs.
    
    Generally, this only occurs in conditions where the license
    servers are under heavy loads.
    

Local fix

  • At this time, there is no workaround to the issue that will
    preserve prior reporting data.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of RLKS Administration and Reporting Tool may see      *
    * inaccuracy in the generated reports if the license server    *
    * log files fails to log license checkin transactions.         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * RLKS Administration and Reporting Tool may see inaccuracy in *
    * the generated reports if the license server log files fails  *
    * to log license checkin transactions.                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade the RLKS Agent and RLKS Administration and Reporting *
    * tool version 8.1.4.6                                         *
    ****************************************************************
    

Problem conclusion

  • This issue has been fixed in RLKS Administration and Reporting
    Tool version 8.1.4.6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI24300

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-20

  • Closed date

    2015-02-16

  • Last modified date

    2015-02-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI24300

Modified date: 16 February 2015