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PI24146: DOORS PRINT TO ACROBAT PDF IS THROWING AN ERROR.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Printing a DOORS module to PDF when Acrobat is installed on the
    machine will throw this error: MSFTEDIT.DLL caused an
    EXCEPTION_ACCESS_VIOLATION in module MSFTEDIT.DLL.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * DOORS users attempting to print a module to PDF.             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Printing a DOORS module to PDF when Adobe Acrobat is         *
    * installed on the machine will throw the error "MSFTEDIT.DLL  *
    * caused an EXCEPTION_ACCESS_VIOLATION in module               *
    * MSFTEDIT.DLL",                                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed in DOORS 9.6.1.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI24146

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-19

  • Closed date

    2015-03-12

  • Last modified date

    2015-03-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PI24146

Modified date: 12 March 2015