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PI22728: ART Report data may not be correct for redundant license servers after the servers are restarted.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When using the IBM Rational License key Server (RLKS)
    Administration and Reporting Tool (ART) to generate license
    usage reports, the data may be inconsistent under the following
    circumstances:
    1) Reporting is being performed on a redundant license server
    triad
    2) The license server triad is restarted or if the master server
    switches due to a communications failure.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * This issue is seen starting 8142 release for all redundant   *
    * server setup on all platforms                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * This issue is seen when the redundant setup is restarted     *
    * after reporting functionality has begun. This is due to an   *
    * incorrect way in which log switch was performed for          *
    * redundant server.                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Perform the pre-requisite steps as mentioned in
    http://www-01.ibm.com/support/docview.wss?uid=swg21682434 and
    then upgrade to the Agent and ART to 8.1.4.4 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI22728

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-25

  • Closed date

    2014-09-03

  • Last modified date

    2014-09-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI22728

Modified date: 03 September 2014