IBM Support

PI22048: Rhapsody dialogs (Features window, etc) are no longer visible after closing them with Alt+F4 and re-opening them

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APAR status

  • Closed as program error.

Error description

  • Under Redhat 6.4, with XFCE and the No Machine remote desktop
    client, closing a Rhapsody window with the keyboard shortcut Alt
    + F4 will cause a problem when the user wishes to re-open that
    window. It will not be rendered on the screen and the Rhapsody
    GUI will become unresponsive, requiring the user to kill the
    application.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Rhapsody dialogs (Features window, etc) are no longer
    visible after closing them with Alt+F4 and re-opening them
    

Problem conclusion

  • Fixed in 8.1.2.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI22048

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    805

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-15

  • Closed date

    2015-02-24

  • Last modified date

    2015-02-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R805 PSN

       UP



Document information

More support for: Rational Rhapsody

Software version: 8.0.5

Reference #: PI22048

Modified date: 24 February 2015