IBM Support

PI21579: "SERVER BUSY" MESSAGE WHEN OPENING WORKBOOK IN PERSPECTIVES

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Customer has sheets that when opened will throw a message in
server explorer:?Server Busy?This action cannot be completed
because the "Microsoft Excel - TM114FFE" program is not
responding.  Choose "Switch To" and correct the problem??with
Switch to, Retry and Cancel buttons

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos TM1 10.2.2 FP4                         *
****************************************************************

    



Problem conclusion


    

  • Code Fix

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI21579
    • 

  • Reported component name
    TM1 PERSPECTIVE
    • 

  • Reported component ID
    5724W49PE
    • 

  • Reported release
    A20
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-07-08
    • 

  • Closed date
    2015-09-17
    • 

  • Last modified date
    2015-09-17
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TM1 PERSPECTIVE
    • 

  • Fixed component ID
    5724W49PE
    • 



Applicable component levels


    

  • RA22  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            21 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback