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PI19766: DFT Rhp Cannot remove content name and does not show help information when use double byte in internal site name

A fix is available

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APAR status

  • Closed as program error.

Error description

  • Cannot remove content name and does not show help information
    when use double byte in internal site name. This issue does not
    occur in English edition.
    
    [Replication steps ]
    (1) Start up Help System
    (2) Click [Help] ?? [Preference]
    (3) Click Help - Content
    (4) Enable infocenter
    (5) Click [Help] ?? [Local help updater]
    (6) Click [+] button to add internal site
    (7) Enter a name in double bytes and select data for local help,
    then OK
    
    Actual result:
    The name of internal site shows on an available content list but
    no help information under it.
    In addition, although remove the name on an available content
    list, somehow, it is not removed and appears again.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    DFT Rhp Cannot remove content name and does not show help
    information when use double byte in internal site name
    

Problem conclusion

  • Fixed in 8.1.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI19766

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    806

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-11

  • Closed date

    2014-12-08

  • Last modified date

    2014-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R806 PSN

       UP



Document information

More support for: Rational Rhapsody

Software version: 8.0.6

Reference #: PI19766

Modified date: 08 December 2014