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PI19594: RQMI: INTERFACE TO DOORS HANGS/TAKES A LONG TIME TO RETURN ASSOCIATION

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APAR status

  • Closed as program error.

Error description

  • Having problems connecting a RQM project area to a DOORS service
    to use the requirements. In the "Add Association" dialogue
    
    
    Steps to reproduce.
    >> Access/Setup a RQM 4.0.6 environment and create/access a test
    project.
    >> Configure RQM to access DOORS
    (http://pic.dhe.ibm.com/infocenter/doorshlp/v9r5/index.jsp?topic
    =%2Fcom.ibm.rational.doors.integrating.doc%2Ftopics%2Ft_config_r
    qm_server.html)
    >>In RQM access the Project area page for the test project.
    >> In the associations section select the DOORS connection and
    open the folder where the test DB is located.
    >> The  Service Provider Catalogs and Service Providers takes a
    long time to show up.
    
    Some time if the connection is not good, the timeout happens.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the DOORS RQM OSLC integration                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Having problems connecting a RQM project area to a DOORS     *
    * service                                                      *
    * to use the requirements. In the "Add Association" dialogue   *
    *                                                              *
    *                                                              *
    * Steps to reproduce.                                          *
    * >> Access/Setup a RQM 4.0.6 environment and create/access a  *
    * test                                                         *
    * project.                                                     *
    * >> Configure RQM to access DOORS                             *
    * (http://pic.dhe.ibm.com/infocenter/doorshlp/v9r5/index.jsp?t *
    * opic                                                         *
    * =%2Fcom.ibm.rational.doors.integrating.doc%2Ftopics%2Ft_conf *
    * ig_r                                                         *
    * qm_server.html)                                              *
    * >>In RQM access the Project area page for the test project.  *
    * >> In the associations section select the DOORS connection   *
    * and                                                          *
    * open the folder where the test DB is located.                *
    * >> The  Service Provider Catalogs and Service Providers      *
    * takes a                                                      *
    * long time to show up.                                        *
    *                                                              *
    * Some time if the connection is not good, the timeout         *
    * happens.                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    This is a client side fix
    

Problem conclusion

  • The code has been changed to improve the performance
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI19594

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    952

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-09

  • Closed date

    2014-12-05

  • Last modified date

    2014-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R960 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5.2

Reference #: PI19594

Modified date: 05 December 2014