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PI18990: ARCHIVE OPERATION USING 'SERVER ARCHIVE' OPTION FAILS WITH CONNECTION LOST ERROR

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • While archiving a very large project or module, using Server
    Archive option, the process may fail with a "The connection with
    the Database Server is lost and reconnection attempts have
    failed" error.
    The issue is specific to DOORS Database Server running Linux and
    occurs only if the size of the archive exceeds 2 GB.
    
    Note, it doesn't necessarily fail for any/all archives larger
    than 2 GB. It fails only when individual size of one of the
    components that make up the archive (modules/folders/baselines)
    is greater than 2 GB.
    
    Work-around: Create the archive locally.
    

Local fix

  • Create the archive locally.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Linux\Solaris server users with server archiving enabled     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * While archiving a very large project or module, using Server *
    * Archive option, the process may fail with a "The connection  *
    * with the Database Server is lost and reconnection attempts   *
    * have failed" error.                                          *
    * The issue is specific to DOORS Database Server running Linux *
    * and occurs only if the size of the archive exceeds 2 GB.     *
    *                                                              *
    * Note, it doesn't necessarily fail for any/all archives       *
    * larger than 2 GB. It fails only when individual size of one  *
    * of the components that make up the archive                   *
    * (modules/folders/baselines) is greater than 2 GB.            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to 9.6.1.0                                           *
    ****************************************************************
    DOORS Server issue
    

Problem conclusion

  • Changed server build parameters to resolve the issue
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI18990

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    951

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-30

  • Closed date

    2014-12-05

  • Last modified date

    2014-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R960 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5.1

Reference #: PI18990

Modified date: 05 December 2014