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PI17220: INFORMATION CENTER LISTS CITRIX XENAPP 5.0 AS SUPPORTED FOR DOOR S 9.5.X.X WHILE SOFTWARE PRODUCT COMPATIBILITY REPORT DOESN'T

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APAR status

  • Closed as documentation error.

Error description

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of DOORS on Citrix                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Documentation Update: Information Center lists Citrix XenApp *
    * 5.0                                                          *
    * as Supported for DOORS 9.5.X.X while Software Product        *
    * Compatibility Report doesn't.                                *
    *                                                              *
    * If we check the DOORS 9.5.2 Series Information Center link,  *
    * Citrix XenApp 5.0 is listed as Supported.                    *
    * LINK:                                                        *
    * http://pic.dhe.ibm.com/infocenter/doorshlp/v9r5m2/index.jsp? *
    * topi                                                         *
    * c=%2Fcom.ibm.doors.install.doc%2Ftopics%2Fc_supportedplatfor *
    * ms.h                                                         *
    * tml                                                          *
    *                                                              *
    * However, the Software Product Compatibility Report for       *
    * 9.5.2.1,                                                     *
    * doesn't list Citrix XenApp 5.0. Only 6.0 and 6.5 versions    *
    * are                                                          *
    * listed as Supported.                                         *
    * LINK:                                                        *
    * https://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clar *
    * ity-                                                         *
    * reports/report/html/softwareReqsForProductByComponent?delive *
    * rabl                                                         *
    * eId=1344356436123&duComponent=Desktop#sw-2                   *
    *                                                              *
    * Hence, the Information Center link should be updated to      *
    * remove                                                       *
    * 5.0 from Supported Citrix XenApp versions.                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The documentation has been updated
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI17220

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    952

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-02

  • Closed date

    2014-12-05

  • Last modified date

    2014-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Rational DOORS

Software version: 9.5.2

Reference #: PI17220

Modified date: 05 December 2014