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PI16877: DOORS MODULE EXPORT TO EXCEL INTERRUPTED WHEN USER CLICKS ON ANY EMPTY CELL IN THE EXCEL SHEET WHILE EXPORT IS STILL IN PROGRESS

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APAR status

  • Closed as program error.

Error description

  • DOORS Module Export to Excel interrupted when user clicks on any
    empty cell in the Excel sheet while export is still in progress
    
    Steps to reproduce:
    ================
    1> Have a Module which has considerable number of Objects in it
    so that the Export to Excel would take some time to complete.
    Say for example 1000 Objects with plain text.
    
    2> In such a Module, click on File -- Export -- Microsoft Office
    -- Excel, select appropriate options and begin the export.
    
    3> While the export is still in progress, click on any empty
    cell in the new Excel sheet that is getting generated and data
    from DOORS is being populated into it.
    
    4> A warning message "CRCRD5311W: An OLE method failed. Do you
    want to continue?" is displayed.
    If the user chooses "No"   then the export gets aborted and
    complete data from DOORS is not exported to Excel.
    

Local fix

  • Do not click on any empty cells in the Excel sheet until the
    export operation is completed.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users and environments affected                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The DOORS module export to excel is interrupted when a user  *
    * clicks on any empty cell in the excel worksheet while the    *
    * export is still in progress                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Client side fix.
    

Problem conclusion

  • The code has been changed so that the Excel worksheet is not
    made visible until after the export is complete.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI16877

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    951

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-28

  • Closed date

    2014-09-11

  • Last modified date

    2014-10-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R960 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5.1

Reference #: PI16877

Modified date: 09 October 2014