IBM Support

PI16719: DWA_REVIEW LICENSE IS CONSUMED DURING RICH HOVER ON A DOORS LINK FROM ANOTHER APPLICATION, LIKE RTC

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When hovering over an OSLC link to an artifact in DOORS from
    another application like RTC, a DWA_REVIEW license is consumed.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * A license is incorrectly consumed when performing link       *
    * rendering operations. This can cause a link render to fail   *
    * to display correctly if the number of consumed licenses is   *
    * at the limit. If the number of consumed licenses is less     *
    * than the limit, the user is unlikely to notice any problem.  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    This only occurs for specific circumstances following clearing
    browser cookies and cache.
    

Problem conclusion

  • This has been fixed by recognising additional parameters
    included in the specific circumstances for the defect and taking
    appropriate action with them.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI16719

  • Reported component name

    TLOGIC DOORS WE

  • Reported component ID

    5724V97WA

  • Reported release

    952

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-24

  • Closed date

    2014-06-07

  • Last modified date

    2014-06-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS WE

  • Fixed component ID

    5724V97WA

Applicable component levels

  • R952 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5.2

Reference #: PI16719

Modified date: 07 June 2014