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PI16703: DOORS-INSIGHT: ETL JOB ENDS UP IN A LOOP AND DOESN'T COMPLETE WHEN A MODULE IS REMOVED FROM THE DOORS WORKING SETS.

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APAR status

  • Closed as program error.

Error description

  • Steps to reproduce:
    ===============
    As a prerequisite, have a clean Working Set.
    
    1-  Add one module to the DOORS Working Set
    2-  Execute the ETL of INSIGHT. The ETL job is completed and the
    requirements are retrieved.
    3-  Add another Module in the Working Set
    4-  Execute the ETL of INSIGHT. The ETL job is completed and the
    requirements are retrieved.
    5-  Remove the second module of the working set
    6-  Execute the ETL of INSIGHT.
    Instead of the ETL job getting completed, it appears to get
    stuck in a loop and the job doesn't complete.
    

Local fix

  • Don't remove Module from the Working Set
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all users/environments affected                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Steps to reproduce:                                          *
    * ===============                                              *
    * As a prerequisite, have a clean Working Set.                 *
    *                                                              *
    * 1-  Add one module to the DOORS Working Set                  *
    * 2-  Execute the ETL of INSIGHT. The ETL job is completed and *
    * the                                                          *
    * requirements are retrieved.                                  *
    * 3-  Add another Module in the Working Set                    *
    * 4-  Execute the ETL of INSIGHT. The ETL job is completed and *
    * the                                                          *
    * requirements are retrieved.                                  *
    * 5-  Remove the second module of the working set              *
    * 6-  Execute the ETL of INSIGHT.                              *
    * Instead of the ETL job getting completed, it appears to get  *
    * stuck in a loop and the job doesn't complete.                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to DOORS and DWA 9.6                                 *
    ****************************************************************
    

Problem conclusion

  • Fixed in DOORS 9.6 and DWA and its client side only
    

Temporary fix

  • Do not remove modules once added from working set.
    

Comments

APAR Information

  • APAR number

    PI16703

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    952

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-24

  • Closed date

    2014-06-07

  • Last modified date

    2014-09-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R960 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5.2

Reference #: PI16703

Modified date: 25 September 2014