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PI16346: Generating RPE report from DOORS reports incorrect failure message.

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APAR status

  • Closed as program error.

Error description

  • Attempts to use IBM Rational Publishing Engine (RPE) from IBM
    Rational DOORS addin can result in the error message 'Critical
    error: failed to execute DOORS DXL. Make sure the DOORS Data
    Source configuration is correct' when the problem is that Secure
    Mode is enables in DOORS.
    
    Symptoms:
    While using 'Easy Print' or 'Generate Word and PDF with Config
    GUI' extensions from DOORS the error:
    Critical error: failed to execute DOORS DXL. Make sure the DOORS
    Data Source configuration is correct.
    
    CAUSE:
    The root cause was that the Secure mode in DOORS was enabled and
    RPE could not launch a DOORS session since its account lacked
    the required certificates.
    
    EXPECTED RESULT:
    If the error message specified RPE could not launch a DOORS
    session it would be easier to identify the problem and resolve
    it.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users generating documents from DOORS using RPE.             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Generating RPE report from DOORS displayed incorrect failure *
    * message.                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Attempts to use IBM Rational Publishing Engine (RPE) from IBM
    Rational DOORS can result in the error message "Critical error:
    failed to execute DOORS DXL. Make sure the DOORS Data Source
    configuration is correct" when the problem is that Secure Mode
    is enables in DOORS.
    

Problem conclusion

  • This is resolved in the 9.6.1.3 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI16346

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-18

  • Closed date

    2015-06-26

  • Last modified date

    2015-06-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PI16346

Modified date: 26 June 2015