IBM Support

PI15768: ACCESSING RATIONAL LICENSE KEY SERVER ADMINISTRATION AND REPORTI NG TOOL TOO SOON AFTER INSTALL MAY CORRUPT CONFIGURATION DATA

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When installing the IBM Rational License Key Server (RLKS)
    Administration and Reporting Tool (ART), attempting to access
    the server console too soon after the initial server startup may
    cause the server configuration to become corrupted.
    
    If this problem occurs, the only way to correct the issue is to
    remove and reinstall the administration and reporting tool.
    
    Avoidance:Follow the steps documented under 'installation
    instructions' at:
    
    http://www-01.ibm.com/support/docview.wss?uid=swg24037083
    
    These steps detail how to be sure that the service has fully
    started before accessing it for the first time.
    

Local fix

Problem summary

  • Accessing RLKS Administration and Reporting Tool soon after
    install may corrupt configuration and setup data. This issue has
     been fixed in RLKS 8.1.4.2 Ifix01 release.
    

Problem conclusion

  • This is a defect in the RLKS Administration and Reporting Tool.
    The issue has been fixed in RLKS 8.1.4.2 Ifix01 release. This
    ifix needs to be applied immediately after installing 8.1.4.2
    and before starting up the servers.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI15768

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-10

  • Closed date

    2014-06-24

  • Last modified date

    2014-06-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSY

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI15768

Modified date: 24 June 2014