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PI14669: CM timeout message displayed after successful command

A fix is available

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APAR status

  • Closed as program error.

Error description

  • The issue here is that the message below is displayed very soon
    after
    the CM command is sent.  The CM command completes successfully.
    So,
    this message is incorrect and is not waiting for the timeout
    before
    being displayed.
    
    
    ==== History; ==== Time: 01:10 CST PM ; Date: Tue, 04, Mar 2014
    ;
    User: de063008 ; ====
    /bin/sh -c 'cleartool lsvtree -graph
    \'/vobs/rio-subsys/subsystems/Collimator/model/Collimator_rpy/Co
    llProduc
    tPkg.sbs\''
    The operation timed out.
    Potential solution is to increase the value of the
    ToolCommandTimeOut property.
    This Project property is located in the General Section of the
    ConfigurationManagement Properties.
    
    The ToolCommandTimeOut property has been increased from 30000
    (default) to 120000.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Rhapsody                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CM timeout message displayed after successful command        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Issue is fixed, Now timeout error is not displayed in case
    command opens clearcase GUI so users confusion is avoided.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI14669

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    803

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-03-27

  • Closed date

    2017-12-03

  • Last modified date

    2017-12-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R803 PSY

       UP



Document information

More support for: Rational Rhapsody

Software version: 8.0.3

Reference #: PI14669

Modified date: 03 December 2017