IBM Support

PI14354: Token License peak usage reports show incorrect values for DOORS

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APAR status

  • Closed as program error.

Error description

  • When using the IBM Rational License Key Server Administration
    and Reporting tool to generate peak usage reports for token
    licenses, the value reported for IBM Rational DOORS will be
    incorrectly reported as 10 tokens (the value for a single user)
    even for verifiable times where multiple users are accessing
    DOORS.
    
    At this time, there is a diagnosic fix available for this issue,
    contact IBM Rational Customer Support for the necessary files
    and procedure to integrate them into an existing environment.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Peak usage report for token licenses for DOORS product does
    not show accurate usage.
    

Problem conclusion

  • This is a defect in RLKS Administration and Reporting Tool
    and has been fixed in RLKS 8.1.4.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI14354

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    811

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-24

  • Closed date

    2014-06-09

  • Last modified date

    2014-06-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R811 PSN

       UP



Document information

More support for: Rational License Key Server

Software version: 8.1.1

Reference #: PI14354

Modified date: 09 June 2014