IBM Support

PI11390: Rational License Administration and reporting tool may not allow importing licenses with Internet Explorer 10

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APAR status

  • Closed as program error.

Error description

  • When using the IBM Rational License Key Administration (LKA) and
    Reporting Tool on a host running Microsoft Internet Explorer 10,
    options to administer licenses may be disabled.
    
    This has primarily been observed when the Administration and
    Reporting server and the client running Internet Explorer 10 use
    different operating system locale settings.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Rational License Administration and reporting tool does not
    allow importing licenses with Internet Explorer version
    10.0.10.
    

Problem conclusion

  • This is a defect in the tool and has been fixed in RLKS 8142
    release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI11390

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    814

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-10

  • Closed date

    2014-06-09

  • Last modified date

    2014-06-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R814 PSN

       UP



Document information

More support for: Rational License Key Server

Software version: 814

Reference #: PI11390

Modified date: 09 June 2014