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PI10994: Locks continue to exist on DOORS Modules whenever a backlink creation from RQM to DOORS fails to get created.

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APAR status

  • Closed as program error.

Error description

  • Locks continue to exist on DOORS Modules whenever a backlink
    creation from RQM to DOORS fails to get created.
    
    Version details:
    ---------------
    DOORS 9.5.2
    RQM 4.0.5
    
    Steps to reproduce:
    --------------------
    1- Set up a module for shared edit mode. Open that module and
    lock a section.
    2- Try to create a link from a test case in RQM to an object in
    the module.  It will fail to create the backlink and ask if you
    want to retry/cancel/save without changes. Click cancel.
    3- In DOORS, close the module so that the original lock is
    released.
    4- In RQM try to create a back link again , you would notice
    that it continues to fail.
    5- In DOORS, click on Tools -- Manage Locks. You would notice
    that there are Locks on the Module in question.
    6- Keep trying to create back links from RQM. You would observe
    that the number of locks on the DOORS Module just keeps
    increasing with every attempt.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the DOORS RQM OSLC integration                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Locks continue to exist on DOORS Modules whenever a backlink *
    * creation from RQM to DOORS fails to get created.             *
    *                                                              *
    * Version details:                                             *
    * ---------------                                              *
    * DOORS 9.5.2                                                  *
    * RQM 4.0.5                                                    *
    *                                                              *
    * Steps to reproduce:                                          *
    * --------------------                                         *
    * 1- Set up a module for shared edit mode. Open that module    *
    * and                                                          *
    * lock a section.                                              *
    * 2- Try to create a link from a test case in RQM to an object *
    * in                                                           *
    * the module.  It will fail to create the backlink and ask if  *
    * you                                                          *
    * want to retry/cancel/save without changes. Click cancel.     *
    * 3- In DOORS, close the module so that the original lock is   *
    * released.                                                    *
    * 4- In RQM try to create a back link again , you would notice *
    * that it continues to fail.                                   *
    * 5- In DOORS, click on Tools -- Manage Locks. You would       *
    * notice                                                       *
    * that there are Locks on the Module in question.              *
    * 6- Keep trying to create back links from RQM. You would      *
    * observe                                                      *
    * that the number of locks on the DOORS Module just keeps      *
    * increasing with every attempt.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    This is a client side fix
    

Problem conclusion

  • The code has been changed so that locks do not persist in this
    scenario
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI10994

  • Reported component name

    RATL QUALITY MG

  • Reported component ID

    5724V1000

  • Reported release

    952

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-04

  • Closed date

    2014-12-05

  • Last modified date

    2014-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R961 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5.2

Reference #: PI10994

Modified date: 05 December 2014