IBM Support

PI08407: TIMEOUT and TIMEOUTALL options file commands do not act as per the license infocenter.

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APAR status

  • Closed as program error.

Error description

  • The IBM Rational License Key server infocenter at
    has incomplete information regarding the use of the TIMEOUT and
    TIMEOUTALL options file commands.
    In the infocenter, it infers that all IBM Rational products
    treat the 'TIMEOUT' and 'TIMEOUTALL' commands the same way --
    that the licenses will be released if the product has been
    inactive for a certain number of minutes.
    Unfortunately, for various technical reasons, they do not. The
    Flexnet Publisher administration guide has this to say about the
    timeout value:
    TIMEOUT checks in the licenses if the FLEXenabled application
    has been inactive for a period longer
    than the specified time period.
    If then explains the license server's definition of 'inactive:'
    The daemon declares a process inactive when it has not received
    heartbeats from it whereas an active FLEXenabled application
    sends heartbeats.
    These 'heartbeats,' which are persistent license server
    communications, are implemented differently on a per-product,
    and in some cases per-version, basis. Thus, the infocenter needs
    to either state how each product handles license and/or product
    session timeouts, or direct the customer to the product
    documentation, which in turn needs to explain license
    usage/release policies.

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * PROBLEM DESCRIPTION:                                         *
    * RECOMMENDATION:                                              *
    The RCL InfoCenter documentation on TIMEOUT and TIMEOUTALL
    commands led the users to infers that ALL Rational products
    work the same way with respect to timeout and license

Problem conclusion

  • In RCL 8142 release, this documentation has been improved to
    clearly state that "Setting a license key timeout for a
    specific license key will only work with IBM? Rational
    products that use manual heartbeats to communicate with the
    license server. It will not work with IBM Rational products
    that use automatic heartbeats. Check the IBM Rational
    documentation for your product to evaluate if it uses manual
    or automatic heartbeats. "

Temporary fix


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Fix information

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Applicable component levels

  • R812 PSN


Document information

More support for: Rational License Key Server

Software version: 8.1.2

Reference #: PI08407

Modified date: 09 June 2014