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PI06383: DXL time out error while Exporting large Word doc with Visio OLEs

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Description:
    
    DXL execution error shown up when exporting large Word Document
    in to DOORS directly using the DOORS menu in Word.
    
    Observation:
    
    This is reproducible with a 9.5 MB document with Visio, the
    error shows up at the end of the export, just when you think, it
    process is completed.
    
    The same was not reproducible with just a text document of all
    most the same size document.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users/environments                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Description:                                                 *
    *                                                              *
    * DXL execution error shown up when exporting large Word       *
    * Document                                                     *
    * in to DOORS directly using the DOORS menu in Word.           *
    *                                                              *
    * Observation:                                                 *
    *                                                              *
    * This is reproducible with a 9.5 MB document with Visio, the  *
    * error shows up at the end of the export, just when you       *
    * think, it                                                    *
    * process is completed.                                        *
    *                                                              *
    * The same was not reproducible with just a text document of   *
    * all                                                          *
    * most the same size document.                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to 9.6                                               *
    ****************************************************************
    Client side issue
    

Problem conclusion

  • DXL timeout changed on a potentially very slow function.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI06383

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    950

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-18

  • Closed date

    2014-06-02

  • Last modified date

    2014-06-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R960 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.5

Reference #: PI06383

Modified date: 02 June 2014