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PI05811: Administrative actions missing when Rational License Key Server Admin console and web client locales do not match

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • After logging in to the IBM Rational License Key Server
    Administration and Reporting console, the various action buttons
    may appear to be unresponsive or provide no options.
    
    This has been reported when:
    - The Administration and Reporting console has been installed on
    a Japanese version of the operating system. (Double-Byte
    character set locale)
    - The user  attempting to administer the license servers is
    accessing the console via a host that does not support that
    language.
    
    The only current workaround to this issue is to ensure that the
    web client is running the same OS language as the administration
    console server.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When using RLKS Administration and Reporting Tool on
    non-english locale, the Actions button in server
    administration tab does not enumerate any user actions.
    

Problem conclusion

  • This is a defect in RLKS Administration and Reporting tool.
    The issue has been resolved in RLKS 8.1.4.2 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI05811

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    813

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-08

  • Closed date

    2014-06-09

  • Last modified date

    2014-06-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R813 PSN

       UP



Document information

More support for: Rational License Key Server

Software version: 8.1.3

Reference #: PI05811

Modified date: 09 June 2014