IBM Support

PH39568: STOPSERVER AND SERVERSTATUS FAILS TO WORK AFTER UPGRADING TO 9.0.5.8 AND 8.5.5.20

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APAR status

  • Closed as program error.

Error description

  • Details will be posted.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:  The users of IBM WebSphere Application      *
*                  Server who                                  *
*                  - use AES encrypted passwords for client    *
*                  commands such as stopServer/serverStatus    *
*                  - applied PH34028 (8.5.5.20 and 9.0.5.8)    *
****************************************************************
* PROBLEM DESCRIPTION: Due a bug in PH34028, the client        *
*                      commands                                *
*                      such as stopServer.sh/bat and           *
*                      serverStatus.sh/bat do not work         *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
The commands are not able to find necessary information to
decrypt the AES encrypted passwords.
The client trace shows following output that says AES encryption
is not enabled due to the lack of information.
------------------
[22.07.21 12:16:53:100 MESZ] 00000001 PropertyManag 3   The AES
properties file
d:\IBM\WebSphere\AppServer\profiles\AppSrv01/config/cells//passw
ordUtil.properties does not exist. AES password encryption is
not enabled.
[22.07.21 12:16:53:100 MESZ] 00000001 PropertyManag 3   The AES
properties file
d:/IBM/WebSphere/AppServer/profiles/AppSrv01/config/cells/passwo
rdUtil.properties is not found. AES encryption is not enabled.
---------------------

    



Problem conclusion


    

  • The bug has been fixed.

The fix for this APAR is targeted for inclusion in fix pack
9.0.5.10 and 8.5.5.21. For more information, see 'Recommended
Updates for WebSphere Application Server':
https://www.ibm.com/support/pages/node/715553

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH39568
    • 

  • Reported component name
    WEBS APP SERV N
    • 

  • Reported component ID
    5724H8800
    • 

  • Reported release
    850
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-08-04
    • 

  • Closed date
    2021-09-22
    • 

  • Last modified date
    2021-09-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WEBS APP SERV N
    • 

  • Fixed component ID
    5724H8800
    • 



Applicable component levels


    

  • R850  PSY
       UP
    • 

  • R900  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            01 November 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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