IBM Support

PH30184: DATE PARSING FAILS WHEN AGENT RUNS ON A NON-ENGLISH OS

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APAR status

  • Closed as program error.

Error description

  • *****
    Issue
    *****
    
    When an OS is running in a non-English locale, the Agent fails
    to parse the dates and as a result no data is processed for
    Reporting.
    
    
    ****************
    Steps to Reproduce
    ****************
    
    1). Ensure that the OS is running in a non-English locale, say
    Japanese.
    
    2). Install LKS and Agent 8.1.6.5.
    
    3). Do something to check-out a license.
    
    4). Add the Agent to an ART.
    
    5). Observe the Agent log. Following error can be seen.
    
    ERROR 2020-09-28T16:39:02,327
    [pool-3-thread-1][com.ibm.icl.lks.statistics.LMSTATDataCollector
    ][59] - Text 'Mon 9/28 16:30' could not be parsed at index 0
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users having a machine where OS language is non-English      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Agent fails to parse dates when running on a machine     *
    * where the OS is non-English.                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Upgrade to ART/Agent v. 9.0 which fixes the issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH30184

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    816

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-05

  • Closed date

    2020-12-23

  • Last modified date

    2020-12-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"816"}]

Document Information

Modified date:
24 December 2020