PH24873: AGENT CONVERSION FOR CLM FLOATING LICENSES USAGES FAILS TO REMOVE DATA RELATED TO CHECKED-IN LICENSES

APAR status

• Closed as program error.

Error description

• When a check-in happens, the Agent is supposed to remove the
  associated metadata such that it does not appear in any further
  computation. This does not happen in cases where a CLM Floating
  check-out has been extended before it is checked-in. This causes
  some activities to carry on forever.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Those using ART/Agent for generating reports for ELM         *
  * Floating logs                                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * An incorrect reconciliation of identifiers for license       *
  * activities lead to over-computation.                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Move to version 8.1.6.5 of both ART/Agent.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RATIONAL LICENS

• Fixed component ID

  5648LIC00

Applicable component levels