IBM Support

PH16404: RLKS ART AGENT WILL FAIL TO START REPORTING FOR LICENSES WITHOUTAN "ISSUE DATE"

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APAR status

  • Closed as program error.

Error description

  • After installing the IBM Rational License Key Server (RLKS)
    Administration and Reporting Tool (ART), reporting will not
    start and the "last read date" in the server status will not
    change if the license file contains licenses without a listed
    date of issue,
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users wishing to generate reports for TAU products           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The filed ISSUED_DATE is missing from most of the license    *
    * definitions for the TAU products. This causes Agent to fail  *
    * in completing the Start Reporting operation.                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The issue has been fixed in IBM LKS version 8.1.6.2 and onward.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH16404

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    815

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-04

  • Closed date

    2019-09-25

  • Last modified date

    2019-09-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"815","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
25 September 2019