IBM Support

PH11474: PERFORMANCE ISSUE WITH DOORS WEB ACCESS 9.6.1.11

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APAR status

  • Closed as program error.

Error description

  • Extreme slowness navigating to folder hierarchy in DOORS Web
    Access 9.6.1.11. Expanding the project, folder or baseline
    folder may take up to minutes or may lead to a time out error in
    DWA.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All DOORS Web Access users.                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Performance issue with DWA.                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    DWA fix.
    

Problem conclusion

  • Improvement in the performance of navigating the folder
    hierarchy.
    This has been resolved in the DOORS 9.7 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH11474

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-25

  • Closed date

    2019-07-05

  • Last modified date

    2019-07-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels



Document information

More support for: Rational DOORS

Software version: 961

Reference #: PH11474

Modified date: 05 July 2019