IBM Support

PH08924: NPE IN INSTALLATION MANAGER WHILE INSTALLING JAVA 8

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APAR status

  • Closed as program error.

Error description

  • NPE occurred in Installation Manager while installing optional
    Java 8,
    
    Stack:
    <method>safeLogged</method>
    <message>An internal error occurred during: "Install
    Packages".</message>
    <exception>
    java.lang.NullPointerException
    <stack>com.ibm.was.jdk8.uninstall.java.security.bak.ValidateJava
    SecurityBak.shouldSkipValidation(ValidateJavaSecurityBak.java:95
    )</stack>
    <stack>com.ibm.cic.agent.core.userdata.parser.CommonUserDataExtP
    arser$CommonUserData.getValidationStatus(CommonUserDataExtParser
    .java:366)</stack
    >
    <stack>com.ibm.cic.agent.core.userdata.parser.CommonUserDataExtP
    arser.getCommonUserDataValidationStatus(CommonUserDataExtParser.
    java:151)</stack>
    <stack>com.ibm.cic.agent.core.Agent.validateCommonData(Agent.jav
    a:4611)</stack>
    <stack>com.ibm.cic.agent.core.AgentUtil.validateCommonUserDataVa
    lues(AgentUtil.java:2448)</stack>
    <stack>com.ibm.cic.agent.core.AgentUtil.validateUserData(AgentUt
    il.java:2350)</stack>
    <stack>com.ibm.cic.agent.core.Agent.install(Agent.java:1754)</st
    ack>
    <stack>com.ibm.cic.agent.internal.ui.wizards.InstallWizard.perfo
    rmTask(InstallWizard.java:346)</stack>
    <stack>com.ibm.cic.agent.internal.ui.wizards.AgentUIWizard$2.run
    (AgentUIWizard.java:539)</stack>
    <stack>com.ibm.cic.common.ui.internal.parts.ProgressPart$Progres
    sJob.run(ProgressPart.java:109)</stack>
    <stack>org.eclipse.core.internal.jobs.Worker.run(Worker.java:53)
    </stack>
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: NullPointerException occurredwhile      *
    *                      installing optional Java 8 on IBM       *
    *                      WebSphere Application Server with       *
    *                      Interim Fix installed                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    While installing optional Java 8, Installation Manager needs
    to check the java.security backup file of installed offerings.
    If it is an interim fix the offering is NULL and Installation
    Manager throws NPE error
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH08924

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-22

  • Closed date

    2019-04-17

  • Last modified date

    2019-04-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels



Document information

More support for: WebSphere Application Server
General

Software version: 850

Reference #: PH08924

Modified date: 17 April 2019